Terms and conditions

1. Definitions

"We"/"TimeTic": Monto Bleu BV, Heidebergstraat 14, 3120 Tremelo, BE 0543.842.970.
"You"/"Customer": the natural or legal person who creates a TimeTic account.
"Service": the TimeTic software (web and mobile) including its features and support channels.

2. Creating an account

By creating an account you confirm that you are authorised to enter into contracts on behalf of your business, and that the information provided is correct. You are responsible for keeping your credentials confidential.

3. Trial period

Every new customer gets a 30-day trial, entirely free and without any payment obligation. After the trial period ends, your account is paused until you activate a paid plan. Data is retained for 90 days after the end of the trial, after which it is deleted.

4. Pricing and payment

• Subscriptions are billed monthly or yearly, your choice at activation.
• Prices are shown on the pricing page, excluding VAT unless stated otherwise.
• Invoices are payable within 14 days. In the event of late payment, a late-payment interest of 10% per year is due by operation of law and without notice.
• We reserve the right to adjust prices annually, with at least 30 days' prior notice.

5. Cancellation

A monthly subscription can be cancelled up to the last day of the current month. A yearly subscription runs until the end of the year, unless you'd like a pro-rata settlement — possible in consultation. On cancellation you receive a full export of your data (CSV, PDF).

6. Availability

We aim for 99.9% availability per month, excluding scheduled maintenance. If availability is significantly lower, you are entitled to a proportional refund (on request).

7. Responsibilities

• You make sure your employees' data is accurate and up to date.
• You inform your employees about how their data is processed.
• We provide secure, GDPR-compliant infrastructure.
• We are not responsible for decisions you make based on exported data (e.g. payroll).

8. Liability

Our liability is limited to the amount you have paid for the service in the 12 months preceding the incident. We are not liable for indirect damages such as loss of profit, reputational damage or loss of opportunity.

9. Data protection

Read our privacy policy for how we handle personal data. For employee users, the provisions of the GDPR and Belgian labor law apply.

10. Governing law

These terms are governed by Belgian law. Any dispute that cannot be settled amicably shall be submitted to the courts of the district of Leuven.

11. Changes

We may update these terms when our service or the law requires it. Important changes are announced at least 30 days in advance, by email.