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Privacy policy

Last updated: 15 January 2026

1. Who we are

TimeTic is a product of Monto Bleu BV, registered office at Heidebergstraat 14, 3120 Tremelo, Belgium. Company number BE 0543.842.970.

For questions about this privacy policy or your personal data, reach us at support@timetic.app.

2. What data we process

We only collect what is strictly needed to deliver the service:

  • Account data: name, email address, company name, VAT number (for invoicing).
  • Employee data: name and PIN of your employees, clock-in and clock-out times, breaks, remarks.
  • Technical data: IP address, browser type, language, timezone (for security and debugging).
  • Payment data: we don't process this ourselves — it's handled securely by our payment provider (Stripe).

3. Why we process this data

  • To deliver and maintain the TimeTic service (contract performance).
  • To comply with our legal obligations, including Belgian labor law on time tracking.
  • To improve our service (usage statistics, fully anonymised).
  • To communicate with you about important changes, security incidents or legal updates.

4. Where your data lives

All customer data is stored on servers within the European Union, with a European cloud provider. There is no transfer of personal data to countries outside the EU.

5. How long we keep data

  • Time tracking data: at least 5 years, as required by Belgian law.
  • Account data: for as long as your account is active, plus 90 days after cancellation.
  • Invoicing data: 7 years, as legally required.

6. Your rights

Under GDPR you have the right to:

  • Access: ask which data we process about you.
  • Rectification: have inaccurate data corrected.
  • Erasure: have your data deleted (under certain conditions).
  • Portability: an export in a common format.
  • Objection: object to certain processing activities.

You can send a request to support@timetic.app.

7. Cookies

We only use functional cookies (to keep you logged in) and anonymised analytics cookies (Plausible, no IP storage). No trackers, no advertising cookies.

8. Data processing agreement

As soon as you use TimeTic as an employer, you are the controller of your employees' data. We act as the processor. Our standard DPA is sent to you automatically when you activate your account.